Returns

About our photos

The photos on this site are made with AI to show how the machines look in a real room. Your actual product can look slightly different.

EU, EEA and UK: 14-day right of withdrawal

If you live in the EU, the EEA or the United Kingdom, you can cancel your order within 14 days after delivery without giving a reason. Email us within that period at pocketvegas@gmail.com with your order number, or use the form below. We tell you where to send the product. Return shipping is at your own cost.

Please send the product back empty (no coins inside) and if possible in its original packaging. If it shows signs of use beyond what is needed to check it, we deduct the loss in value. We refund the purchase price, including standard shipping, within 14 days after we receive your cancellation. We may wait with the refund until we have the product back or you show proof that you sent it.

All other countries

Orders delivered outside the EU, the EEA and the United Kingdom are final sales. We do not accept returns for change of mind, unless the law of your country gives you that right.

Defective or damaged? (all countries)

Send us a photo or a short video and we send you a new one. In the EU you always have the 2-year legal warranty.

Withdrawal form (EU, EEA and UK)

To: Pocket Vegas, pocketvegas@gmail.com
I hereby give notice that I withdraw from my contract for the sale of the following goods: ____________________
Ordered on: __________ / Received on: __________
Name: ____________________
Address: ____________________
Date: __________