FAQ

The products

How does it work?

It is fully mechanical. Pull the lever and the reels spin. Drop your coins in the slot: they really go in, so it doubles as a money box. You don't need batteries, charging or an app.

Can I win money with it?

No. It is desk decoration and a fun gadget, not a gambling device.

Are the photos real?

The photos are made with AI to show the machine in a real room. Your machine can look slightly different.

What's in the Mystery Gift?

One random mini casino gadget from our collection, for example the Lucky Slot keychain. You can't choose what you get, that's the surprise. Together with one slot machine it costs €9.99 instead of €14.99 (not combined with the bundle discount for 2 or 3 machines), and it ships in the same package.

Is it suitable for children?

Not for children under 3, because of small parts. For older kids, teens and adults it's a fun gadget.

Orders and delivery

How much is shipping?

Shipping costs €3.99 per order, with tracking. On orders of €45 or more (after discounts) shipping is free, worldwide. Outside the EU, import duties or taxes may apply on delivery.

What does pre-order mean?

You order and pay now, and we reserve your machine. We ship as soon as it is in stock, by November 21 at the latest, and you get a tracking link by email.

When will my order arrive?

In Europe and the US we expect your order to arrive by December 12. Other countries can take up to two weeks longer. If there is a delay, we let you know right away. See our shipping page.

How do the bundle discounts work?

Order 2 machines and you get 25% off; order 3 or more and you get 33% off. You can mix gold and silver. The discount applies to the slot machines and is added automatically in your cart, no code needed.

Returns

Can I return my order?

In the EU, the EEA and the UK you have 14 days after delivery to change your mind; return shipping is at your own cost. Orders delivered to other countries are final sales, unless your local law gives you a right to return. See our returns page for how it works.

My order arrived damaged. What now?

Send us a photo or short video of the problem and we send you a new one, free of charge.